Support

We can't, because we never hold your key. But you can: tap Forgot PIN? on the lock screen and enter the recovery key you saved during setup, or unlock with Face ID and change your PIN in Settings. If you have lost both, the vault cannot be opened by anyone, including us.

Open the vault, choose Photos and tap the plus button. Pick photos or videos from your library. Afterwards the app offers to delete the originals from Photos, so they don't stay visible there.

Open a photo and tap Save to Photos, or tap Select in the grid to save many at once. Viewing, saving out, emptying the trash and backing up are always free, with or without Pro.

No. Everything is stored on your iPhone, encrypted. A backup is a file you create and save yourself, encrypted before it leaves the app.

It makes a copy without location, date, camera model and other metadata. You can also blur faces, house numbers and licence plates before sharing.

Yes. Seed phrases are encrypted and hidden until you tap to reveal them. They are never sent to us. They are included in your encrypted backup file, which only your recovery key opens.

Any iPhone running iOS 18 or later and any iPad running iPadOS 18 or later. On iPad and on a foldable iPhone opened up, the vault shows a sidebar and a larger photo grid.

Before you wipe the old phone: open Settings, Backup, tap Back up now and save the file to iCloud Drive. On the new iPhone, install Corgi Vault, set it up, open Backup, tap Restore from a backup and enter your recovery key. Your vault is not part of a normal iPhone backup or transfer, so this step matters.

Yes. This page opens any backup file in your browser with your recovery key. The format is published, so your photos never depend on us.

Deleting the app deletes the vault on that iPhone. If you made a backup file, reinstall and restore it with your recovery key. Without a backup they cannot be recovered, so back up first.

In the app go to Settings, Manage subscription, or use your Apple account's Subscriptions page. Your photos stay available after cancelling, and you can still view, save and back up everything.